Category Archives: Skype Tips and Tricks

How to Fix Skype Connection Problems

Most common issue that people usually face is being not able to connect to Skype. If you get an error stating “Sorry we couldn’t connect to Skype”, “Skype can’t connect” message when you are trying to sign in to Skype. There may be multiple reasons but most likely cause is that you’re using an older version of Skype. To fix this issue,  download the latest version of Skype. You can download the latest version of Skype.

If you’ve updated to the latest version and still get the “Skype can’t connect” error, then any of the below can be the reason for it

  1. Connectivity issues:
    The there must be an issue with your internet connectivity the first thing that needs to be checked for is the connectivity issue. If you find that there is no issue with the internet connectivity as all other application on your device is working fine except the Skype, then it may due to the firewall settings on your device.

fix skype connection

2. Firewall Setting:
There may be a firewall blocking your access to Skype. The next questions that pop’s up is so how we unblock it or how can we fix this?

windows skype connection problem

So here are the steps for  updating your firewall settings to allow Skype to access to the internet.

====>> How do I update my firewall to work with Skype?

Some firewalls will not permit applications many applications to which you have not specifically allowed to access the internet. Generally, the first time any application makes an attempt to access the internet; you will be asked if you would like to permit that application to access the internet. If unknowingly you have opted not to allow and have select as No on that message or if your firewall has never asked for permission to allow Skype access internet and blocked it from doing so, until you configure your firewall to allow Skype to access the internet you will not be able to use Skype.

Follow the below to change the firewall setting:
1. Make sure that Skype is not running .
2. Open your firewall. If you can’t find your firewall application,
3. Your firewall maintains a list of applications installed on your device.
4. In this list, locate the entry for Skype.
5. Configure the Skype entry to allow it to connect to the internet.
6. Save your changes.
7. Restart Skype and sign in.

Proxy Settings:
Check your proxy settings if you connect to the internet through a proxy server, you may need to manually configure Skype to connect.

If you still encounter connection problems, it may also be need to configure your proxy server to allow Skype to connect to the internet.
There one more things which can help fixing this issue that’s “changing your password.”

But you need to make a call right now and you don’t have time to work through these steps, you can use Skype for Web to make calls or send messages direct from your browser. You don’t need to download or install Skype. Visit the Skype official website and look out for Skype for web. 

How to Fix Skype Problem with Recording Device

Today, Skype is everywhere, connecting over millions of people at a time from all over the world. Almost everyone now prefers Skype more than any other voice or video calling software and thus even a little Skype connection problem can cause a series of disturbances if not fixed soon.

One common major issue faced widely is the Skype recording problem or the Skype microphone problem. If you are having problems hearing your friend on the other side or if he cannot hear you, there is a possibility that the internet connection of one of yours might be down. However, if that is not the case then the problem is either with your microphone or your friend’s playback device.

skype recording device

To test if your microphone is working properly:

  1. Check your microphone

If you are using your laptop’s built in mic, make sure it is not muted in Skype. In case of wireless mic, make sure the batteries are always charged. However, if the Skype is unable to detect a microphone, you will be notified soon.

  1. Make a test call

Calling Skype’s fee test call is one of the easiest ways to check if there is an issue with your microphone or not. Call Echo123 and record your message, if you can hear your own voice after the beep then you have configured Skype microphone correctly. If you are unable to hear your own device, move on to the next step.

Fixing Skype Problem with Recording Device

If you are faced with Skype microphone problem, follow the steps below to fix it:

On Windows:

  1. Click on the start menu and type in ‘sound’ and click on it.
  2. After the dialog box opens, click on the recording tab.
  3. Double click on the ‘Microphone HD audio devoice’ option and then select the general tab to see if the microphone is set to enabled or not.
  4. Click on the levels tab and set the microphone level to 100% and microphone boost to 0.0 and click on apply.

Now open up the Skype window and follow the next steps:

  1. After making a test call with Echo123, if you do not hear your own voice, you will be getting a message saying ‘Problem with the recording device’.
  2. Go to settings and select the Tools option.
  3. Go to Audio settings and choose from the types of microphone detected by your computer and set the volume to high or tick the box below it to automatically adjust the microphone settings
  4. Make a test call again and if you can hear yourself you are done.

However if the above steps have not still helped you to fix your problem with recording device, you might be facing a problem with your Windows audio settings and not Skype. If you are using windows computer, go to control panel and diagnose and fix your audio problems. Microsoft also has a nifty tool that can automatically fix your audio problems.
Here’s a video explaining how to test and enable microphone access to Skype for Windows.

On Macbook – Below is a simple video which shows you how to adjust your Microphone for Skype on Macbook. Have a look and follow the steps.

People who are using Skype for iPhone or iPad and want to fix problems with their recording device (microphone) then you should check our guide on iPhone Microphone Problem.

If you want more tips on Skype then you can follow our guide on how to : Create Skype account, Use Skype, Delete skype account, Share Screen, Skype Push to TalkConference call and Skype for Business info.

How to Grant Microphone Access on Skype

Without permission to use your microphone for Skype, people will not be able to hear you during calls or video messages. In order to do voice or video call on Skype, you need to give it access to microphone. The method to enable microphone is almost same for Skype for Windows, Skype for Android ,Skype for iPhone and iPad and Skype for Mac, Linux and Ubuntu.

To make calls or perform tasks via Skype on your iPhone or iPad device for the first time Skype will seek your permission to access the microphone. Skype can also ask for permission to access your camera,photos, contacts, or share your location.

If you do not allow any of these rights, you will not be able to accomplish the action set out to do. For example, if you are making or receiving calls you will see a notification allow the microphone.

skype microphone access

To solve any of these permissions problems, you need to change your privacy settings in your iPhone 6, 5, 4 (in iPad if using):

  1. From your device Home screen, click on the Settings.
  2. Scroll down and tap Skype.
  3. You get a list of components that have access to Skype. Allow the components by touching the slider until it shows green.
Skype Microphone iPhone

Skype iPhone Microphone

Skype Windows Microphone

Skype Windows Microphone

Skype Mac Microphone

Microphone Check for Skype on Macbook

How to Solve Skype Microphone Problems and Improve Skype Microphone Call Quality

If your friends are having a problem hearing you on Skype, we will help you fix it in no time. If you talk into a microphone, the sound is carried over the internet and played through the speakers of your friend. So if you are having audio problems on a VoIP call is usually due to a problem with the microphone or speakers.

  • First, open your Skype home page.
  • Select “Skype Test Call” in your contacts and tap the call button.
  • Follow the simple instructions and record a message, please stay on the line so you can hear it played.
  • If you can hear you message your microphone is working efficiently, and the fault will be from your friends’ speakers.

Here’s a video explaining how to adjust microphone access to Skype for Windows

Here’s a Video explaining how to enable microphone access to Skype on Mac


When you hear the test call voice prompts, but you do not hear the message you recorded here what you should do:

If you make an external microphone, make sure it is linked to the correct jack on your system. It implies putting the mini-jack in the pink gate. Sometimes, the port is on the back of your computer is more reliable than the one at the front. Check your microphone is not muted. If you are making use of iPhone or iPad, it may have a mute button either on the side. But when making use of the computer, it will have a cable that connects to it.

Ensure that you are using the correct microphone on your Skype. In the main menu, choose Tools> Options> Audio settings and check to see that the correct microphone is selected from the list. You can add a check mark to adjust the microphone automatically. You know it works when the green volume meter moves when you speak into the microphone.

Alternatively, move the microphone volume up or down by the slider. Finally, go back to your contact list and the Skype test call, try again. If you do not hear a sound after that, check whether you have selected the correct speakers to use with Skype. If you follow these simple things you will never get problem with microphone on your Skype app either on computer or phone.

If you want more tips on Skype then you can follow our guide on how to : Create Skype account, Use Skype, Delete skype account, Share Screen, Skype Push to TalkConference call and Skype for Business info.

How to Delete Skype Chat history on iPhone

There are multiple ways of deleting the chat history. While most of the people want to delete the chat history, there are few people who would just prefer hiding it. Where in most of the people would just want to delete only few texts from the chat history. Chat history can create a problem sometimes if you know what I mean. It’s really important to know as how to delete your chat history.

You can follow the below given method in order to delete skype chat history. You can delete part of a chat or the whole chat itself from history. You also need to know that once deleted, it can’t be recovered back on Skype.

All of these are possible and below are the steps to be followed.

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Editing and Delete instant message from chat:
Let me start with deleting a single or multiple text instant messages from the chat history.
This quite simple and wouldn’t take much effort.

If you wish to edit copy or delete messages:
1.Open Skype and Sing in
2.Go to the conversation
3.Tap and hold to select the message
4.A pop up with options menu will appear
5.Will have COPY, DELETE and EDIT options
6.Tap on Delete option from the pop up option Menu.
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Coming to the other option where most of the please would just want to Hide the chat
Hiding the chat history sometimes servers the purpose of securing our chat details from the guest who would use our phone. We have this option in our recent tab. Let us see how to do it

To hide the chats from your Recent Tab:
1.Open Skype and Sing in
2.Go to the recent tab
3.Swipe left on the contact then you will have Delete Icon
4.Tap the delete Icon, then you will have options to Delete, Hide or Cancel
5.A Confirmation Message for deleting the chat will pop you with options
6.Choose Hide.
This will hide the chat from the recent tab.

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All the option which is listed above is just a temporary step that you can take which would just help you hide the chats and delete just few messages. What if we would need to delete the chat history permanently from our device, what if I don’t need any of messages from a chat?
What if you wish to completely delete the chat history? Well we have several ways of doing it.

Let us see how this could be done one after the other Deleting the Entire chat History:

One of way is to delete from the recent tab
1.Open Skype and Sing in
2.Go to the recent tab
3.Swipe left on the contact then you will have Delete Icon
4.Tap the delete Icon, then you will have options to Delete, Hide or Cancel
5.A Confirmation Message for deleting the chat will pop you with options
6.Choose Delete.
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Other way of deleting the chat history
1.Open Skype and Sign in
2.Tap on the Edit option at top left of your screen.
3.Tap on the conversation
4.Tap Delete at the bottom.
5.Then Select delete from options.

There is one more way of deleting the entire chat history is within the conversation.
1.Open Skype and Sign in
2.Tap on the chat-header at the top of the screen
3.Then go to chat options
4.Tap Delete chat

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If you want more tips on Skype then you can follow our guide on how to : Create Skype account, Use Skype, Delete skype account, Share Screen, Skype Push to TalkConference call and Skype for Business, Fix Microphone Access Problem info.

How to Use Push to Talk Feature on Skype

Skype undoubtedly is the most popular app use online to make calls. There are many uses for Skype. Businesses use Skype to conduct a business transaction, gamers use Skype to play games, even schools are now adopting Skype as a medium to teach their students. Of course, for some years now, News and Media houses use Skype to conduct interviews with prominent citizens and others alike. Big News Corporation like CNN uses Skype for business too. This app has also grown very much in popularity as gamer’s favorite app of communication while playing games.

Skype has become a very important tool lately not only for doing business but also for connecting with friends and families. The app is very easy to use even for the most basic user with limited computer knowledge however most people still find “Push-to-talk” feature of this program hard to understand. If you are among this group who still find it hard to use the Skype push-to-talk feature, read on, this article will explain how you can finally be able to setup and use push to talk button in Skype.

Push to talk feature also known as “Toggle Mute key” is used to mute the microphone while doing something else until you are ready to talk. This feature is one of the most requested features by Skype users that finally allow gamers to prevent others hearing themselves using certain words. If you are using Skype for business, you can always use this feature to pause the microphone while talking to someone on Skype and then unmute it when you are ready to talk or use the microphone again. This program allows you to keep confidential information secure when you are using Skype.

How to Set Up Skype Push To Talk

This program work only with classic Skype version that is in Windows Skype and it is not supported in metro Skype application.

Now to set this program up, click on your Skype icon to bring up the Skype window in your PC. Now take a look at the menu bar, you will see an option that says “Tool”, this is what we need to get the job done. Left click on “Tools” to see a dropdown menu. Now from this dropdown menu select “Options”.

Skype push to talk iphone

Now take a look at the left side of your Skype window (that is after you have clicked on Tools > Options). At the bottom of this new window you will see an option that says “Advanced” with a little cogwheel. Click on this Option. Remember with Skype updates, this may look a little different with what you have. However you can still look for an option that says “Advanced” and click on it.

push to talk feature skype

When you click on “Advanced” option, another dropdown will open revealing other options. The option we need is the one named Hotkeys. Left click on “Hotkeys” so that we can bring up a window in the Skype box on the right of the menu selection.

push to talk skype

Now we are almost done with setting up of the Push-to-talk feature. When you’ve selected the Hotkeys; scroll down to the option in the new window that says “Toggle Mute (Push-to-talk). All you have to do here is check or tick the box and then click on it and select “Change Selected Shortcut” option.

A new window will pop up, in this new window change the keybind to whatever you feel that you are comfortable with. Skype only allows you to use Shift, Ctrl and Alt keys. Here is the part most people find confusing. Remember that this is “TOGGLE MUTE” and not a “TOGGLE UN-MUTE”. When you are done with this; exit the current options. You can now go ahead and call anybody you wish to call or simply continue with the conversation with your current friend.

There is an option at the bottom of the Skype window to “Toggle Mute” the program. You can mute yourself by left clicking on this option. When you use the Push-to-talk key, you will simply unmute yourself.

skype push to talk

That’s it. Now you can use the Skype Push-to-talk feature anytime you want. If you want more tips on Skype then you can follow our guide on how to : Create Skype account, Use Skype, Delete account, Share Screen, Conference call and Skype for Business info.

How To Share Screen on Skype

Skype has become a media that connects the world by enabling chat calls and video calls.
For long time it’s has been the personal communicator and now it has widely spread into the business world and was quite famous for the video conferences and conference call
Now the trend has changed and most of the organization has started using Skype as their office communicator.
The main purpose of office communicator is to enable the members of the organizations to have their calls, video calls, chats or screen sharing sessions. Screen sharing allows us to show our computer screen to one or more of our contacts. This feature of Skype is perfect for business presentations, showing your tech-support team if any issues in your system for help.

When we say office it’s always desktop or laptops either with windows operating system or MAC operating system.

So now let’s know how I can share my screen to my conversation partner from my Windows machine
1. Sign in to Skype
2. Find the person or the group whom you want to share your screen.
3. Start a call with group or person
4. During the call click on the fa10215_plus in the call bar
5. A popup menu with some options will appear as below:
fa10215_sharescreensmenu

fa10215_sharescreens2

6. Now select share screens option from the popup menu.
7. If you have multiple items open on your desktop select the item that you are willing to share.
8. A drop down with title “Share your screen” will appear.
fa10215_sharescreens2
9. The drop down you will have options as shown above.
10. If you want to share a specific window also select share a window option if you want to share your complete screen select share your screen option.
11. Once you are sharing your screen and want to change the sharing content tap on the drop down arrow in the floating call.
12. If you are done with sharing the screen and want to end your screen sharing then click on stop sharing button.
fa10215_floatingcallwindow2

So now let’s know how I can share my screen to my conversation partner from my MAC machine.

1. Sign in to Skype
2. Find the person or the group whom you want to share your screen.
3. Start a call with group or person
4. Click on the enshareicon icon at the bottom of the window
5. Now select share screen
6. In new opened window you will have options to “share your entire screen” or to “share a window options
fa10022b
7. If you want to share a specific window also select share a window option if you want to share your complete screen select hare your screen option.
8. Now click on start to start sharing.
fa10022_a_new
9. Once you are sharing your screen and want to change the sharing content then tap on the + icon again and then select switch screen or window option.
10. If you are done with sharing the screen and want to end your screen sharing then click on stop sharing button.

The screen sharing can be done even in a group conversion , but screen can be shared only once. If you want more information on Skype then you can follow our guide on how to : Create Skype account, Use Skype, Delete account, Share Screen, Conference call and Skype for Business info.